Call Center for individuals: 004 021 304 80 04
(Monday-Friday, 9.00 am – 5.00 pm, with the exception of legal holidays)
Cards Assistance
Phone: 004 021 304 81 00 (callable 24h/24, 7 days of 7)
E-mail: suport.card@eximbank.ro
Internet Banking Assistance for individuals
Phone: 004 021 305 95 05 , (Monday-Friday, 8.30 am – 5.00 pm, with the exception of legal holiday)
E-mail: suport.IB.retail@eximbank.ro
Internet Banking Assistance for business
Phone: 004 021 305 95 85 (Monday-Friday, 8.30 am – 5.00 m, with de exception of legal holiday)
E-mail: suport.IB.corporate@eximbank.ro
Contact Western Union
Tel: 08008 12345 or 004 021 305 94 94
Assistance Complains
We wish to build a partnership which matches the expectations of our clients, and if sometimes we fail to do so, and if you want to report a certain situation, we recommend you to read the Guide below for details for details in managing the complaints before filling in the contact form.
General Contact
Exim Banca Romaneasca Headquarter
6A Barbu Delavrancea St., 1st District sector 1, Bucharest
E-mail: office@eximbank.ro